RMA Policy

ViewZ products are proudly designed and produced with the highest performance and quality in mind. As a result, we are able to offer our valued customers our 3-Year Parts and Labor Warranty. In the rare event that one of our products does not perform according to our specifications or our customer’s expectations, ViewZ on-site Technical Support staff will work diligently to resolve each case. ViewZ may also choose to provide an Advanced Replacement unit depending on the details of each individual case.

Troubleshooting and RMA Procedure

  1. You are welcome to contact ViewZ’s on-site Technical Support staff at 714-996-1177 or techsupport@viewzusa.com
  2. If troubleshooting is unsuccessful, please follow the instructions on our Return Material Authorization (RMA) Request Form to request a RMA number.

RMA Instructions

  1. Each section on our RMA Request Form must be completed in order to receive an RMA number* *Note: All ViewZ RMA numbers are valid for 30 days.
  2. Each package being returned to ViewZ must have the RMA number on the outer box along with the following shipping info:

ViewZ RMA Department

177 W. Orangethorpe Ave.

Placentia, CA 92870

 

Please click above box to request tech support

Your Name(required)

Email(required)

Phone Number(required)

PO Number(required)

Model Number(required)

Serial Number(required)

Subject

Problem Description