LIMITED 3-YEAR WARRANTY FOR LCD MONITORS
Subject to the terms and conditions in this limited warranty, ViewZ. ("ViewZ") warrants to the original purchaser (the "Purchaser") of this LCD MONITOR that should, in ViewZ judgment, prove to be defective by reason of improper workmanship and/or materials, ViewZ shall repair or replace, at its option, any defective part of the LCD Monitor without charge for the part(s) and shall bear the entire labor expense for any warranty repair for a period of three years from the date of purchase as indicated in the sales invoice, or proof of purchase of the defective LCD Monitor.
All parts used for replacement are warranted for the remainder of the original warranty period only. To obtain warranty service, the Purchaser must notify ViewZ service of any alleged defect within the applicable warranty period.
LCD Monitors replaced under this limited warranty shall, at ViewZ option, be returned in new or used generic cartons/packing. Replacement units provided under this warranty may be new or refurbished.
VIEWZ reserves the right to request the return of the defective part or product unit being replaced. Failure to return the defective part or product unit upon request by ViewZ may result in ViewZ charging the purchaser the full price of the replacement part or product unit.
Pixel Warranty: ViewZ strives to deliver the perfect LCD monitor, and guarantee its workmanship on all LCD monitors to be free from major defects. In consideration of certain manufacturing constraints and the natural characteristics of LCD panels, ViewZ deems that LCD panels with dead or malfunctioning pixels, are considered functionally sound and within manufacturing specifications when there are no more than two (2) adjacent malfunctioning pixels or, and exclusively, there are nine (9) total non-adjacent, scattered malfunctioning pixels in any given non-test pattern display screen.
REQUESTING WARRANTY SERVICE. In order to obtain warranty service, the Purchaser must contact Technical Support for Monitors, at (714)996-1177. Service is available excluding Legal Holidays or legally observed holidays. IF REQUESTED, THE PURCHASER MUST PRESENT TO THE SERVICE PROVIDER A SALES RECEIPT OR OTHER WRITTEN EVIDENCE ESTABLISHING PROOF AND DATE OF PURCHASE OF THE LCD MONITOR. THE RETURN OF THE PURCHASE ORDER IS NOT A CONDITION OF WARRANTY COVERAGE.
THIS WARRANTY DOES NOT COVER: Units that have been modified, altered, repaired or serviced by anyone other than an ViewZ personnel; cosmetic damage; damage to this LCD Monitor or to any other products where such damage is caused by unauthorized modification, alteration, repairs to or service of the product; accident; physical abuse or misuse or operated contrary to instructions in Owner's Guide, (including any failure to carry out any maintenance as described in the Owner's Guide); damage from excessive physical or electrical stress; excessive continual usage of the LCD monitor; If ‘Image Rotation’ (available only on 26” and above) feature is off displaying of fixed images for long periods of time resulting in image persistence on the LCD screen will not be covered; freight damage or damage due to improper shipping methods; damage caused by use of third party components or hardware; any damage caused by acts of God or other factors beyond the reasonable control of ViewZ. This warranty also excludes service where no defect in the product covered under this warranty is found; service calls related to unsatisfactory audio or visual reception or signal unless caused by a defect in the product that is covered under this warranty; any costs or expenses for, or damages arising from product installation or set-up, any adjustments of user controls, or other adjustments necessary to prepare the unit for display or use, connection with any external device; service of products purchased or used outside the U.S.A. Please consult the operating instructions contained in the Owner's Guide furnished with the product for information regarding user controls.
ANY EXPRESS WARRANTY NOT PROVIDED IN THIS LIMITED WARRANTY, AND ANY REMEDY WHICH, BUT FOR THIS DISCLAIMER PARAGRAPH, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW IS HEREBY EXCLUDED AND DISCLAIMED. BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
UNDER NO CIRCUMSTANCES SHALL VIEWZ BE LIABLE TO THE ORIGINAL PURCHASER AT RETAIL OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, OR OTHERWISE.
some states do not allow a disclaimer of implied warranties, or the exclusion or limitation of incidental, special or consequential damages. Consequently, the disclaimer and limitations set forth in Paragraphs 4 and 5 above may not apply to all original purchasers at ViewZ.
This warranty gives specific legal rights, and the Purchaser may also have other rights, which vary, from state to state.
ViewZ can be reached by mail at: ViewZ, 177 W. Orangethorpe Ave., Placentia, California 92870 Attn: RMA Support